Refund & Exchange Policy
The sarojini bazaar does not provide with the option of refund or exchange the product once purchased. The exact size measurements are mentioned to avoid the need to exchange the product. However, if the size mentioned is wrong or the product is defective, you can register a complaint by sending us dm on our instagram page, thesarojinibazaar and we will initiate the refund.
To be eligible for a refund, you are required to record a video of opening the package to prove that you received an already defective product.
The team will respond to the complaint query within 7 working days and get in touch with you.
If you are eligible for the refund, the team will refund the amount within 10 working days.
In case the delivery status shows “delivered” and you have not received the product yet, you need to intimate us within 24 hours.
Failing to do so within 24 hours doesn’t make you entitled to any refund or any support from us.
Kindly note that the products on sale cannot be refunded.
The shipping charges are non-refundable.